State Farm® Insurance Agent Emma Allen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Luerene Glenn
May 6, 2026
5
out of
5
rating by Luerene Glenn
"Very polite gave a lots of information"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Emma Allen’s Team. "
Brandynn Alston
April 30, 2026
5
out of
5
rating by Brandynn Alston
"James was GREAT!!! Knowledgeable and took his time to ensure I got everything taken care of! Thanks James"
We responded:
"Thank you so much for the 5-star rating, Brandynn! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Gwen Reid
April 29, 2026
5
out of
5
rating by Gwen Reid
"I received the best customer service from Ashley today. I actually called to get information regarding my renters policy and she was very cordial and professional and also provided me a quote for my renters and future homeowners insurance with the bundled pricing. It was such a pleasure speaking with her. I just wanted to share that information. I would certainly recommend your State Farm agency (Emma Allen) to anyone looking to rate a policy for any changes they may want to make."
We responded:
"Wow, thank you for the 5-star review, Gwen! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Ada Smart
April 28, 2026
5
out of
5
rating by Ada Smart
"Very friendly answer all my questions no problem at all thank you"
We responded:
"Thank you for the amazing review, Ada! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
David Himes
April 27, 2026
5
out of
5
rating by David Himes
"Agent was super helpful with processing payment. Was very knowledgeable about other great deals and offers that State Farm has for there policyholders. Not to pushy while informing me of the offers. And good conversation. Thanks again State Farm!!"
We responded:
"David, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Emma Allen’s Team—we are always here to help!"
Jan Thomas
April 20, 2026
5
out of
5
rating by Jan Thomas
"Nolan was very pleasant and super helpful in establishing the coverage needed."
We responded:
"Wow, thank you for the 5-star review, Jan! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Margarita
April 20, 2026
5
out of
5
rating by Margarita
"Noah is very kind and helpful!!! Great office"
We responded:
"Thank you so much for the 5-star rating, Margarita! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
LaShawn Nevins
April 16, 2026
5
out of
5
rating by LaShawn Nevins
"Nolan was a pleasure to work with. He was supportive with helping me decide to finally get another life insurance policy. It was long over due. Thank you, Nolan."
We responded:
"Thank you so much for your review"
Tia Williamson
April 14, 2026
5
out of
5
rating by Tia Williamson
"Jenny was very helpful with getting my son set up with a policy for his first car purchase. She was very patient with all of the questions we had and the different quotes she completed for us. Jenny was very knowledgeable and courteous. She also took the time to explain different coverages and terminology. Thanks Jenny."
We responded:
"Thank you for sharing your positive experience with Jenny! We are delighted to hear that she provided excellent service by patiently answering your questions, offering different quotes, and explaining coverages thoroughly. We appreciate your kind words and look forward to assisting you with all your insurance needs in the future. - Emma Allen - State Farm Insurance Agent, Charlotte, NC"
Amy Harris
April 10, 2026
5
out of
5
rating by Amy Harris
"Great information and customer service."
We responded:
"Thank you for taking the time to leave such a great review, Amy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Wardell Townsend
April 7, 2026
5
out of
5
rating by Wardell Townsend
"Patience, good listening, and thorough responses regarding my questions."
We responded:
"Thanks so much for the fantastic rating, Wardell! We are so glad you had a positive experience with us here on State Farm Agent Emma Allen’s Team. If there is anything we can do for you in the future, just give us a shout! "
J Barnes
April 1, 2026
5
out of
5
rating by J Barnes
"Nolan assisted me with my insurance needs and was extremely nice and helpful. I highly recommend"
We responded:
"Thank you for taking the time to leave such a great review, Jekeisha. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Jasmine Cox
March 25, 2026
5
out of
5
rating by Jasmine Cox
"Great customer service and timely process. James took care of my families insurance needs professionally and promptly."
We responded:
"Jasmine, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Emma Allen’s Team!"
Jalil Williams
March 25, 2026
5
out of
5
rating by Jalil Williams
"Nolan was great, found me the best rate that was available."
We responded:
"Thank you for your kind review of State Farm Agent Emma Allen’s Team. We appreciate it!"
Laura C
March 24, 2026
5
out of
5
rating by Laura C
"I needed renters insurance and Ashley set me up very quickly and efficiently- her attention to detail was excellent and she corrected some things that had been set up incorrectly!"
We responded:
"Thank you so much for the 5-stars, Laura! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Emma Allen’s Team anytime."
Herman Williams
March 20, 2026
5
out of
5
rating by Herman Williams
"I was dropping one vehicle and adding a newer one. I started by using the app then called the office the next day. I had the privilege to work with Shanece. She was very helpful and well versed in her role thoroughly answering all of my questions while making sure I understood everything completely. Should I ever need to call the office in the future I will be asking for Shanece she was a joy and a pleasure to work with."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Emma Allen’s Team. "
Rohit Mauria
March 17, 2026
5
out of
5
rating by Rohit Mauria
"Worked with james for obtaining homeowner’s insurance. Very easy process. Was very busy and it was difficult for me to take care of things during business hours. James made it easy and interacted with the lender directly which saved me a ton of time. Would definitely recommend James."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Michael Allshouse
March 17, 2026
5
out of
5
rating by Michael Allshouse
"I wanted to give a shout out to my Statefarm rep today for her outstanding service. Ashley Zoellner was very helpful with my family's needs. I've been with State Farm for several years and will never change"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Emma Allen’s Team! We deeply appreciate your kind words here in Charlotte . "
Sheri Jordan
March 13, 2026
5
out of
5
rating by Sheri Jordan
"Shanese was very professional when greeting me at the door and through the entire time I was there. I was a walk in and she walked me through the entire process and answered all of my questions. She was very helpful and together we figured out what were the best plans for me. It was a great experience."
We responded:
"Thank you so much for the 5-stars, Sheri! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Brittany Hammonds
March 12, 2026
5
out of
5
rating by Brittany Hammonds
"It was a quick and easy process. Ashley was very quick and knowledgable. She was also very nice!!"
We responded:
"Thank you so much for the 5-stars, Brittany! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Christina Santos
March 12, 2026
5
out of
5
rating by Christina Santos
"I already had one car insured through her and I called to get a quote to add an additional vehicle. I was called back immediately and received EXCELLENT service from Shanece. She did everything perfectly and provided a breakdown of cost for me. I definitely recommend!"
We responded:
"Wow, thank you for the 5-star review, Christina! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Keith Mrjenovich
March 11, 2026
5
out of
5
rating by Keith Mrjenovich
"Great talk with James to get me setup with my insurance needs. Lower pricing than I got elsewhere."
We responded:
"Keith, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Emma Allen’s Team here in our Charlotte office. "
Jazmine Howard
March 10, 2026
5
out of
5
rating by Jazmine Howard
"Nolan provided phenomenal customer service and assisted me with a renter's quote. I plan to relocate from Pennsylvania, so he suggested some awesome activities for me to do that cater to my interest. I appreciate this office's warm welcome already, and cannot wait to do business with the team."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Emma Allen’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Charlotte ."
G Eagle
March 9, 2026
5
out of
5
rating by G Eagle
""Today I spoke with James who was absolutely amazing. He exceeded my expectations he made my transfer from Allstate easy. Such a blessing! Best customers service!"
We responded:
"Thanks so much for the fantastic rating, G! We are so glad you had a positive experience with us here on State Farm Agent Emma Allen’s Team. If there is anything we can do for you in the future, just give us a shout! "
Consonna Danyell
March 7, 2026
5
out of
5
rating by Consonna Danyell
"I had the GREAT pleasure of speaking with Nolan over the phone and he was beyond helpful! He answered all my questions with insightful answers and made me feel like a friend not just a customer!"
We responded:
"Thanks so much for the amazing review, Consonna! We really appreciate your support here in Charlotte . If you ever have any questions or need insurance assistance in the future, we are just a message away!"