State Farm® Insurance Agent Emma Allen

"Until last year, I got great service from this agency. Starting this year, the sum total of it was: (a) "Im new: I dont know"; (b) I dont have that information: go to the state farm website"; (c) No one is here, I can connect you to voicemail I changed agents So I see that Ms Allen resorts to slandering her customers who have written precise descriptions of what they experienced at her agency (and who actually bothered to note that they got good service till a year ago). So Ms Allen's response to complaints about poor service is that it is abuse. You can see the level of "service" in her response. STAY AWAY"

"Tisha was great and took the time to make sure she was taking care of all my insurance needs."

"Excellent customer service!"

"I had the pleasure of working with Emma and Christin, and I can’t thank them enough for the invaluable wisdom they shared with me about insurance. Their insights were incredibly helpful, and I truly appreciate the time they took to meet with me and listen to my needs. They made navigating some important financial decisions so much easier and stress-free. Thank you again, Emma and Christin, for your support, guidance, and dedication to your clients."

"I recently finalized a new auto insurance policy through Emma Allen - State Farm Insurance Agency, and I couldn't be more pleased with my choice! The entire process was smooth and straightforward, with clear explanations of coverage options and pricing. Tisha Howland was incredibly professional, attentive, and patient, addressing all my questions and ensuring I selected the best policy for my needs. The policy itself offers competitive rates without compromising on comprehensive coverage, giving me peace of mind every time I hit the road. It's rare to find a company that combines affordability with exceptional service so seamlessly. I highly recommend this insurance provider to anyone seeking reliable and hassle-free auto coverage!"

"Absolutely FLABBERGASTED at the complete rudeness I just experienced with this agency. I have been with State Farm a long time and I have NEVER had an agent argue with me when they are in the wrong. Asking for a QUOTE is NOT agreeing to a new policy. Don't make assumptions when you have a fiduciary responsibility to your clients. I will be calling State Farm corporate to report this."

"Christin was very helpful at providing options and setting up my home and auto bundle."

"Highly recommend. Christian Henderson has been great at helping us transition our insurance policies to a new state. Great experience."

"Christin Henderson provided exceptional service transferring our policies during our relocation. She was extremely responsive and efficient!"

"Quick, friendly, professional, personalized and thoughtful service. Emma Allen and her team have been with me since I opened my last gallery in 2021 and my experience has been great. They are very accessible and always answer my questions thoroughly and in a timely manner. I have referred them to every artist I work with."

"I recently called Emma Allen’s office needing immediate assistance with adding an additional policy. Christin Henderson answered the call and was so helpful. She was quick, efficient and provided me with excellent service."

"Excellent Service all the way around!!!"

"The team is great. They were very prompt in answering all my queries and support me with documentation that I requested. Really appreciate their work ethic and support. Special mention to Christina Henderson for the help. Keep up the good work!!!"

"My experience with Emma Allen’s State Farm agency has been extremely disappointing. The organization is poorly managed, and the employees seem apathetic and unwilling to assist. When I do manage to reach someone—which is rare—there is a lack of knowledge and direction. The majority of my calls, regardless of the time (10 AM, 2 PM, or outside of lunch hours), go straight to voicemail. Additionally, I’ve encountered a lack of transparency. Verbal assurances are given, yet the agency refuses to provide written confirmation, which feels deceptive. While State Farm as a company may not be the issue, this particular agency operates in a way that feels untrustworthy. Unfortunately, since agent assignments are based on zip codes, switching to another agent within State Farm wasn’t an option. As a result, I ultimately had to switch providers to receive the level of service I expect. I strongly advise avoiding this agency."

"I am very thankful of the assistance and insurance coverage with The Emma Allen Firm of State Farm."

"Thank you, Emma Allen!!!!! You and your team are exceptional. I love the responsiveness to my questions on all of my polices questions. Thanks for being so knowledgeable and guiding me to make the right decisions for my family. I highly recommend you and your entire team!!!!"

"The staff at Emma Allen’s State Farm is very efficient and caring about their clients. My claim was handled quickly and they followed up with me to ensure I was ok. Thank you all you do ."

"Five stars for Bryant, an associate at Emma Allen’s State Farm Insurance Agency. He set the tone for his prompt response and professional courtesy shown to me when I visited the office today. Confirmation that I made the correct choice in selecting my insurance agency!"

"Love this place. The knowledge is impeccable and the service is the best. Thank you so much for everything."

"I have had the pleasure of working with Emma and her team, and have been consistently impressed by their professionalism, integrity, and dedication to their clients. They go above and beyond to ensure that each person they work with fully understands their coverage options and feels confident in their decisions. Their knowledge, attention to detail, and commitment to exceptional service set them apart. If you’re looking for a reliable and trustworthy State Farm agent, I highly recommend Emma and her team!"

"Emma and team are amazing. Insurance explained simply and took the time to really understand me. Thank you!"

"The most incompetent people I’ve ever dealt with. After 3 almost 4 years of constant BS and lies and mis information and mis communication! After 24 years with Statefarm I’m done and moving on. Don’t let this agent insure you."

"Ive had the good fortune to work with and have had insurance coverage with Emma Allen for several years, and she's always competitive and most importantly, efficient and very pleasant to work with. I have refereed her to family and friends over the years, and will continue to do so. Stanley Paul W"

"Christin is awesome, fast and accurate!"

"Our experience with Emma Allen State Farm has been nothing less than amazing. Emma and her team, especially Christin- are prompt and make our needs a priority every time. Thank you!"