State Farm® Insurance Agent Emma Allen
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Palak Patel
January 12, 2026
"My account manager, James P., was terrific and prompt in providing everything I needed to determine my insurance needs. I recommend this agency to anyone who wants excellent service and wants to save money."
"Thank you for sharing your experience with Christin, Palak! I'm glad she provided you with prompt and terrific service to help with your insurance needs. We're happy to hear you found our agency helpful and money-saving. If you ever need assistance in the future, feel free to reach out! - Emma Allen - State Farm Insurance Agent, Charlotte, NC"
Rachel Reed
January 9, 2026
"James at State Farm was fantastic to work with. After I set up renters insurance through the app, he followed up personally and took the time to walk me through my options in a way that was clear and thoughtful. He was warm and friendly, and explained everything in a way that was easy to understand. It was clear that he genuinely cares about his clients and wants them to feel informed and confident in their decisions. I really appreciated his transparency, patience, and professionalism. If you’re looking for an insurance agent who is knowledgeable, personable, and a pleasure to talk to, I highly recommend reaching out to James."
Keely Pampell
January 8, 2026
"Thank you, James, for making the transfer process so easy!"
T V
January 8, 2026
"James and Christin were the two agents that helped me out with my insurance bundle. They were extremely helpful on setting everything up and answering any questions I had with pricing etc. I couldn't ask for a better office to do business with."
Anthony Acton
January 8, 2026
"James helped my fiance and I get our homeowners policy setup efficiently and coordinated with the loan company to ensure smooth communication for our closing. He was very helpful and kind!"
"Anthony, thank you! We appreciate you taking the time to leave a shout out for Jenny. Please don't hesitate to reach out if you need anything. "
susan cerna
January 7, 2026
"We received the help of James to complete our policy transfer from CA to NC. He took the time to ask all necessary questions and made the process very smooth. Best part is we got better coverage for a better price."
Crystal Sigle
January 7, 2026
"James was amazing very good customer service and wonderful sellsman will be back to add life and business insurance soon✨"
Greg Browne
January 7, 2026
"James was super helpful to me this afternoon in assisting with coverage questions. Thanks, James"
Shankle
January 6, 2026
"Been with Statefarm & Company since 2009 my life policy has been very valuable to me when I was in need and staff. Also like to add the Home Owners Insurance has so far proven to me to be the greatest Insurance i could have had when your home becomes totally loss in a fire and everything in it and State Farm is there to see that your home is restored and your are well taken care until everything is restored.. I will say to anyone to invest in State Farm Home Owners Insurance!!! Especially my claim adjuster Chad Bennett Thanks Ms Allen.."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Yonita
January 5, 2026
"Called in with a few questions at the end of the day and James was pleasant and answered each question with assurance. Do not hesitate to reach out to them and ask for James!"
Sy Voss
December 31, 2025
"This morning James helped me transfer my policy from VA to NC which helped my transition out of the military tremendously. I couldn’t have asked for better service. Now I can start the New Year strong!"
Meagan Earney
December 31, 2025
"James was amazing on getting my home and car bundle!! Definitely call an ask for James he is awesome and very personable!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jo Moore
December 30, 2025
"James Pruden is an excellent insurance agent. He was very knowledgeable with the information I needed for our homeowners insurance. James was very professional, and I highly recommend him for all your insurance needs."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Shannon Dixon
December 29, 2025
"James Pruden was an excellent Insurance Agent."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Wanda Pearson
December 29, 2025
"This whole office is great, but James is amazing!"
"Thank you so much for your kind support!"
Kehlani H'kuni
December 27, 2025
"Had an absolute amazing experience with James Pruden and getting Auto Insurance. Super helpful and informative."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Woodrow Johnson Jr.
December 26, 2025
"Very helpful, professional, kind, & courteous ."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
A.J Moseley
December 26, 2025
"James always provides the best customer service. I sincerely appreciate his level of care and detail regarding my policies."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Teena Y
December 20, 2025
"This office was very kind, professional and really make sure they gave you the best price and the best coverage based on your personal needs."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Above 110 Beauty Supply
December 18, 2025
"Jordan Pruden amazing!!! Super helpful!!! Wonderful Customer Service!!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tiffany Nugent
December 18, 2025
"Very professional team of staff who are quick and helpful!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Marla Dunovant
December 17, 2025
"My experience with Christin has always been professional yet fun. Not only did I switch all policies over to State Farm, my Sister was referred and switched over as well. Great staff! Great company."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Dazia Grigsby
December 17, 2025
"I just want to say the service that I received was and is definitely 1000/10. We will definitely be staying with them for as long as we are in NC and think that you should too! Shout out to James for helping me get reinstated before the holidays!"
"Wow, thank you for the glowing review, Dazia! We are thrilled to hear that Wade provided you with exceptional service and made your move to NC seamless. Our team is dedicated to making sure our clients have a personalized and smooth experience with us. We look forward to continuing to serve you for all your insurance needs. - Emma Allen - State Farm Insurance Agent, Charlotte, NC"
haley pearson
December 17, 2025
"James Pruden was an excellent insurance agent! very knowledgeable, and helpful. He explained everything clearly and made the experience easy and stress-free. Highly recommend working with him!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
stephen ross
December 12, 2025
"Emma Allen and her staff provide exceptional service—consistently competent, friendly, and patient. They take the time to explain everything clearly. I’m grateful for their professionalism and kindness each time I interact with them. Thank you, Emma and team, for your outstanding service. God bless you all!"
"Thank you so very much for your review we appreciate feedback as we are Always focused on delivering exceptional service!"