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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dianne Caudle

November 29, 2023

5  out of  5 rating by Dianne Caudle
"Emma and team are always helpful and easy to contact. We appreciate everyone's help."

Kerri Reddy

November 16, 2023

5  out of  5 rating by Kerri Reddy
"Mr. Wade Pursley was fabulous helping me purchase Auto and Homeowners Insurance. He made comparisons between what I had and what Statefarm could offer. It was an excellent move for me. He knows his products thoroughly, is professional and patient. Thank you very much for taking your time explaining everything to me more than once."

Ferol Barton Blake

November 15, 2023

5  out of  5 rating by Ferol Barton Blake
"Wade was great in helping get the policies needed during my recent relocation to Winston-Salem, would highly recommend for any insurance needs."

Michael Grant

November 8, 2023

5  out of  5 rating by Michael Grant
"Great Customer Service"

A C Swarts

October 31, 2023

5  out of  5 rating by A C Swarts
"Jenny was a huge help! I am moving from Nashville to NC, and I needed rental insurance for the first time in a decade. She did such a great job and was so patient with me. We were able to bond over our favorite CA foods while we waited on documents to process. I ended up moving my cars over to bundle my insurance with them. She told me about some of the NC rules for DMV that I was not aware of being new to the state. She was a huge help!"

Jacquin Gilchrist

October 16, 2023

5  out of  5 rating by Jacquin Gilchrist
"Emma Allen’s team was exceptional! Without a doubt the most professional and timely insurance agents I have seen in North Carolina. Words can’t express how appreciative I am for their efforts in getting my company insurance after moving here from another state."

Ruth Greenberg

October 6, 2023

5  out of  5 rating by Ruth Greenberg
"I've worked with Tenerra Paul- McLendon at Emma Allen for 3 years and she has provided excellent service and is always helpful and very easy to work with. Today I needed a policy under pressure, and she took care of it right away and well within my requested timeframe. within a few hours. I highly recommend working with her!"

Don Steelman

October 3, 2023

5  out of  5 rating by Don Steelman
"The service at Emma Allen Agency is always good, all of our insurance needs have been provided by them for years . Tenerra Paul-McLendon , customer service , insurance specialist , provides excellent , exemplary service whenever we have needed her assistance or questions about our policies . She is very knowledgeable, polite and personable. It is always a pleasure to talk with her when we need assistance. She is a real asset to this agency and represents State Farm well ."

Stitch God

September 22, 2023

5  out of  5 rating by Stitch God
"Amazing, informative, friendly, and most of all helpful. Couldn’t ask for more"

Parker Hice

September 21, 2023

5  out of  5 rating by Parker Hice
"Best experience I have had with any insurance company. Jenny Schmitz could not have made it easier to get coverage for all my needs. Always responded in a timely manner and was extremely helpful with anything I needed or any questions I had. Would recommend to anyone."

Deborah Joy

September 19, 2023

5  out of  5 rating by Deborah Joy
"Thank you Ryan for providing me with swift, sensitive professional customer care and the best auto insurance rate I could have hoped for."

d. whorley

September 18, 2023

5  out of  5 rating by d. whorley
"Ryan M. is the absolute best. The service he provided was of the utmost. This smooth transaction has certainly not only insured seamless uninterrupted coverage but has also ensured our peace of mind as we settle into our new residence! Kudos to Ryan and Emma Allen State Farm Insurance for an excellent customer service experience—an extremely satisfied customer 🙂"

Shakema Spencer

August 16, 2023

5  out of  5 rating by Shakema Spencer
"Jenny was very professional and helped resolve my issues. Her response time was immediate!!! Very pleasant experience and she was easy to work with."

Brandy BROWN

August 14, 2023

5  out of  5 rating by Brandy BROWN
"Wade was amazing. He is so knowledgeable and his customer service is on point! Fast and so helpful!! I couldn't ask for more! Saved us so much and was such a pleasure to work with!! Thank you soo much!!"

jackie ballard

August 5, 2023

5  out of  5 rating by jackie ballard
"Jenny was excellent!! She was so helpful and knowledgeable when it came to choosing my daughters life insurance policy all while making the entire process seamless! She goes above and beyond her role which is far and few to find these days."

Deidra Rutledge

August 4, 2023

5  out of  5 rating by Deidra Rutledge
"Awesome service Ryan was very helpful with getting my daughter and I a great insurance policy, the communication was excellent he kept me up to date on everything and explained all transactions I really appreciate service like this"

Amelia Gaines

July 25, 2023

5  out of  5 rating by Amelia Gaines
"Jenny is Incredibly knowledgeable, prompt and friendly!!! 💙💜💙💜"

Janine Wilson

July 22, 2023

5  out of  5 rating by Janine Wilson
"Thankful for and grateful to Ryan for patiently guiding me through my policy selections. It took me a few days to do my comparisons and figure out what I wanted and what I didn't want. He laid out everything in plain and simple terms. He made sure that I understood my options and choices before moving on to each next step. I never felt hurried. I never felt pressured to select something that I didn't need. Customer service is very important to me and Ryan went above and beyond. I appreciated that!"

Reggie Singleton

July 21, 2023

5  out of  5 rating by Reggie Singleton
"Awesome leadership and services"

For The Struggle Inc.

July 21, 2023

5  out of  5 rating by For The Struggle Inc.
"Very responsive and professional."

Nicole Santella

July 19, 2023

5  out of  5 rating by Nicole Santella
"Had a great experience with Wade - he helped me get renter's insurance set up quickly and easily! Would recommend to others!"

Molayo Morakinyo

July 10, 2023

5  out of  5 rating by Molayo Morakinyo
"This agency is always incredibly responsive, attentive, communicative -- the works! Specifically, David "Wade" Pursley went above and beyond to help me with a policy document issue that left me without full coverage. He not only helped me with what I directly requested, but provided me with additional solutions that I had no idea were even options. Over the course of several weeks, he made the calls, answered the emails and talked to the right people to help me when he had no personal incentive to do so. It's a rare type of high-quality customer service that I was grateful to receive. Outstanding!"

Thad D

June 28, 2023

5  out of  5 rating by Thad D
"Really great with helping find the policy or policies that you need or want for coverage at the best rates."

Si Davis

June 22, 2023

5  out of  5 rating by Si Davis
"Wade helped me fix problems I had with my account and create a new policy. He also helped me get health insurance which I didn't know State Farm offered. He was extremely helpful. Thank you."

Pertricia Mattison

June 15, 2023

5  out of  5 rating by Pertricia Mattison
"Thank you to Emma Allen and her team! The financial advice that she gave to me and my husband was so helpful and much needed. We appreciated their courtesy and professionalism!"